Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

226 records  (page 15 of 16)

15/12/2015

EMAIL

Industry: Healthcare

I am writing to give you feedback via email rather than use your post paid card.
In answer to your feedback questions:
1) Yes I was happy with the ordering process and customer service.
2) Yes the order arrived on schedule.
3) Yes my expectations were met.
4) Yes my order arrived in good condition.
My overall experience was Excellent - First Class service.
I am very impressed with my first time dealings with Thermosense.
Many thanks.

10/12/2015

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Thank you.

02/12/2015

Feedback Card

Industry: Aerospace

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Great service and help from sales.

27/11/2015

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Ordered and received next day.

24/11/2015

EMAIL

Industry: Electronics

Really impressed with the way you guys have responded and look forward to using you again.
Again big thanks.

21/10/2015

Feedback Card

Industry: Food and Beverage

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Very happy with the service I received.

01/10/2015

Feedback Card

Industry: Test and Measurement

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

First class.

28/09/2015

EMAIL

Industry: Other

Further to our telecom regarding the gauge damaged in transit you originally sent me I would like to thank you for your prompt response in kindly sending a replacement. It arrived in perfect condition.

That was good customer service and I will recommend Thermosense to my colleagues in future.

Well done.

10/08/2015

Feedback Card

Industry: Education

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent speedy delivery.

01/06/2015

Feedback Card

Industry: Test and Measurement

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Sales person has been exceptional with his help on many occasions.

01/05/2015

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Very good service all round.

20/04/2015

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Your sales person was excellent and my M.D. said he was helpful and very clued up on everything.

20/04/2015

Feedback Card

Industry: Electronics

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

One problem was sorted out without fuss - very fast delivery.

20/01/2015

EMAIL

Industry: Other

I really appreciate the help you gave today, it was refreshing to come across someone who still appreciates what customer service means. We will only use you guys going forward. I will also recommend you to anybody who comes along wanting equipment.
Again, many thanks.

16/01/2015

EMAIL

Industry: Test and Measurement

Just a quick email to say how pleased we are with the product (it's a great piece of kit) you supplied. It is helping us greatly.

Thermosense reserve the right to display data only that we deem constructive and helpful to both the business and our customers