Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

226 records  (page 14 of 16)

05/09/2016

Feedback Card

Industry: Environmental

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

No

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Postcode was wrong.

Thermosense Response (Managing Director):

Apologies, the post code was held incorrectly in our database. This has now been corrected. We liaised with UPS to re-route the delivery to the correct post code.

22/08/2016

Feedback Card

Industry: Food and Beverage

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Sales person very professional and service excellent

22/08/2016

Feedback Card

Industry: Education

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

15/08/2016

Feedback Card

Industry: Food and Beverage

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Sales person was 100% help and I received exactly what I wanted following a brief verbal description. Thank you!

13/08/2016

EMAIL

Industry: Other

A quick note to thank you for taking the time to help me purchase and set up the correct controller for my needs, it's working well and providing us with a lot of valuable information, much appreciated.

01/08/2016

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Even though our order was sent to the wrong address, the staff were v. helpful to rectify it.

04/07/2016

Feedback Card

Industry: Shipping

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Super fast delivery, top quality. Excellent customer service.

21/06/2016

EMAIL

Industry: Engineering

We have just taken delivery of the five digital controllers recently purchased, thank you for all of your help and as we are in Australia I thought I would answer your customer feedback via email rather than the feedback slip provided. I would like to answer all the questions as yes and rate the overall experience as excellent. Thank you again and I will contact you again personally when I require any more assistance with future orders.

17/06/2016

Feedback Card

Industry: N/A (private)

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

12/05/2016

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent proposals service. Willing/progressive attitude will win orders.

03/03/2016

Feedback Card

Industry: Healthcare

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

An excellent service from sales person. Would recommend this company due to this.

01/03/2016

Feedback Card

Industry: N/A (private)

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Nothing. Really pleased with service.

24/02/2016

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Don't change!

22/01/2016

Feedback Card

Industry: Electronics

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

So quick.

06/01/2016

Feedback Card

Industry: Other

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Arrived on next day AM. Only ordered late previous day. Well done.

Thermosense reserve the right to display data only that we deem constructive and helpful to both the business and our customers