Feedback
We value your feedback as part of our continuous improvement.
Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).
If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.
25/11/2016
Industry: Engineering
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
No comments provided
21/11/2016
Industry: Energy
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
17/11/2016
Industry: Energy
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
14/11/2016
Industry: Food and Beverage
Many thanks
10/11/2016
Industry: Aerospace
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
No comments provided
07/11/2016
Industry: Construction
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
No comments provided
04/11/2016
Industry: Other
28/09/2016
Industry: Refrigeration
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
No comments provided
05/09/2016
Industry: Environmental
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
No
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
Thermosense Response (Managing Director):
Apologies, the post code was held incorrectly in our database. This has now been corrected. We liaised with UPS to re-route the delivery to the correct post code.
22/08/2016
Industry: Food and Beverage
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
22/08/2016
Industry: Education
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
No comments provided
15/08/2016
Industry: Food and Beverage
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
13/08/2016
Industry: Other
01/08/2016
Industry: Engineering
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
04/07/2016
Industry: Shipping
Happy with ordering process and customer service?
Yes
Order arrive on schedule?
Yes
Product(s) meet expectations?
Yes
Order arrive in good condition?
Yes
Overall
experience?
Excellent
Thermosense reserve the right to display data only that we deem constructive and helpful to both the business and our customers
