To return an item you must do the following:

  • Complete the product return form below (fields marked with * are mandatory).
  • Please clearly mark/identify any hazardous items being returned.
  • Once submitted you will be able to view a copy of your completed form and will also receive an email containing the submitted form details.
  • Enclose a printed copy of your product return form/email with the package being returned and send to:

Thermosense Limited
Goods Inwards
Eton House
Eton Way North
M26 2ZT

Note: we recommend using a traceable postal service with adequate insurance when returning any items.

Important Notice: A completed product return form must be included with all returns. Any unauthorised returns received without a valid form will not be opened or handled and may be disposed of after 21 days of being held in quarantine. Item(s) to be returned that aren\'t received within 31 days will be marked as closed/not returned. Terms and conditions apply.

Reason for Return *

Credit **
Replacement **

** terms and conditions apply

Your Details

Return Details

Statement of Non Hazardous Shipments *

 We certify that the return shipment requested herein has not been in service and is in the original packing.
 We certify that the return shipment requested herein has been in service and has been cleaned for shipment and subsequent inspection.

Hazard Classification *

 Non Hazardous

If hazardous, please specify the type:

Flammable   Corrosive   Oxidant   Harmful   Irritant   Other (please specify details below)  

If an item has been used in a hazardous area, please include the MSDS/COSHH document that applies.


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